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As a trusted athenahealth Accelerate Partner, Relatient’s Dash® platform delivers intelligent patient scheduling workflows, bi-directionally, to simplify complexity across locations, provider preferences, appointment types, and more.
Dash uses data-driven algorithms, automates administrative tasks, and improves patient interactions in ways that traditional appointment booking tools do not.
See why 100+ organizations on athenahealth trust Dash to simplify patient access
Proven Integration Experience
Patient appointment scheduling can be one of the biggest pain points for both patients and providers throughout the care journey. By combining a rules-based engine built to manage complex provider preferences, with consumer-friendly, online scheduling access, providers can see dramatic improvements to scheduling accuracy, staff training time, patient satisfaction, and appointment volume.
What Sets Dash Apart
Bi-directional, customizable integration saves time and reduces burden on staff
Sequential scheduling supports coordinated care
Smart waitlist management accelerates appointment access
Case handling capabilities in Dash reduces administrative burden
Trusted by Leading Provider Organizations
What Our Mutual Clients Have to Say
Administrative/Clerical Staff, Multispecialty (Primary and Specialty Care)
Clinic size: 450
We have been using Dash for a few months Dash really helps the staff make less clinical errors. Dash also helps my staff schedule correctly with the Insurances…
Administrative/Clerical Staff, Multispecialty (Primary and Specialty Care)
Clinic size: 450
We have been using Dash for a few months Dash really helps the staff make less clinical errors. Dash also helps my staff schedule correctly with the Insurances…
Administrative/Clerical Staff, Multispecialty (Primary and Specialty Care)
Clinic size: 450
We have been using Dash for a few months Dash really helps the staff make less clinical errors. Dash also helps my staff schedule correctly with the Insurances…
See Dash in Action
“
Real-time integration and modification allow us to get appointments scheduled in Dash and have them almost immediately appear in athena; and any changes we make to our scheduling rules happen in real-time and flow in a bi-directional way.
– Grace Riepe, VP of Business Operations at Resurgens Orthopaedics
Streamline Appointment Scheduling for a High-Quality Experience
Organizations who leverage both athenahealth and Dash by Relatient for their appointment scheduling see dramatic improvements to scheduling accuracy, staff training time, patient satisfaction, and provider utilization. Intelligent scheduling, whether centralized through the contact center or through patient self scheduling capabilities, improves appointment scheduling and reduces manual workflows by adhering to a provider rules and preferences.
Fully Integrated API
Relatient and athenahealth have a fully integrated API, meaning data is exchanged instantaneously. No more having to waste time switching between systems.
Improve patient engagement by providing a consistent access experience
athenahealth and Dash by Relatient work together to improve the patient experience by connecting each step of the patient care journey. By leveraging online chat, personalized messaging and communications, registration and digital payments, organizations can enhance patient engagement and reduce burden on staff.
Get a free demo of Relatient’s patient-centered engagement software.
See why 40,000+ physicians trust us with their patients and businesses, and learn how we can help you:
- Reduce no-shows
- Manage multiple locations
- Increase patient balance collection
- Improve patient satisfaction & retention
- Transition to value-based care
- Optimize your office operations
- Automate patient outreach
- Increase compliance
FAQ Section:
Does Dash integrate with athenahealth?
Integration between Dash Applications and athenahealth is facilitated by athenahealth APIs, and it includes multiple data domains
What Relatient products can I use with athenahealth?
- Contact Center Scheduling
- Patient Self-Scheduling
- Intake
- Engage
- Payments
What does it mean to be an athena accelerate partner?
athenahealth Accelerate Partners are a group of select Partners, across a wide range of digital health categories, that have distinguished themselves in their experience serving athenahealth customers ranging from diverse specialties and practice sizes.
How does messaging and text work through Relatient and athenahealth?
Since the data between Dash applications and athenahealth is exchanged in real time, messages (voice, text, email) are sent to the patient (found in athenahealth) and sent at the appropriate time through the Relatient messaging platform. Patient response data is then sent back to athenahealth.
How does case handling work between Dash and athenahealth?
For Dash Central, we have the capability to post non-appointment patient cases in athenaOne. Patient cases may contain information that is not appointment-specific but may affect a patient’s visit satisfaction. This streamlines workflows for schedulers eliminating the need to use the athenaOne platform to add cases to a patient’s chart.
See How Dash Can Help You Improve Patient Scheduling and Communication
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