Different business headsets come with their own benefits and drawbacks. Figuring out exactly what you need is complicated, and businesses are often left guessing which one is best for them. Choosing the wrong type of headset can lead to poor audio quality, interference, or even damage your equipment. More importantly, it can affect your productivity levels. So it is important to consider professional advice. Luckily, this short guide will help you in the right direction. Feel free to connect if you would like one on one assistance.
Why the business headset is the secret weapon of remote workers
I'm often asked which business headsets are best in today's work environments. Hybrid working, meaning working from home, the office or any location is today's modern workers preference. This is due to an increase in productivity and work-life balance which is improving employees mental health and wellbeing.
So in today's world, the right headset will create a true professional voice environment. up to-date headsets are portable, durable, comfortable for all day wearing and should have the best in noise cancellation. Headsets also now have to travel with you, this is why it's best to get a strong carry case to reduce the damage risk and your headset needs to be light enough to bring with you wherever you go.
Some manufactures embrace a modular approach for sustainability and lower cost of ownership. Most of our headsets come with replaceable modular components and headset carry cases, making them sustainable and should a microphone or headband break outside of warranty, then you only have to replace half the headset (one part), which means a longer life for the headset and a cost saving for you. The carry case provides protection to the headset during travel and also provides convenient storage for any additional headset accessories.
Types of business headsets vary depending on whether you're looking at the cost saving of a wired USB headset or the flexibility of a wireless Bluetooth headset.
You need to consider your environments at work/home and consider your attention levels. Some workers may benefit from a larger ear covering which will provide “passive noise cancelling” helping concentration levels with specially engineered ear cushions.
Some headsets will have an ANC (Active Noise Cancellation) function. We find that with the current technology available, the ANC can create a louder office environment, especially if many agents are in the area at the same time. This will be distracting and disruptive for other members of staff. The real disadvantage to ANC is that it reduces the users environmental noise awareness, which will affect the volume they speak at, because people often will increase the speaking volume, as they have no gauge of their own volume.
Wireless headsets tend to be the most popular headsets as they let the user walk around and do other tasks providing flexibility whilst on the call, like making a coffee or doing the ironing! If you are buying a Bluetooth headset, make sure the headset has a dedicated Bluetooth dongle which will ensure a constant connection and cleaner audio and speech.
What headset should you buy?
The headset I recommend for you is the NEW JPL Element BT500D, Bluetooth headset. It's a great headset for those who need a lightweight headset for conference calls and for those who like listening to music. It has A2DP which provides great true stereo audio for music. It's one of the most affordable business headsets on the market, offering a fair price for those with a budget in mind.
Another great headset for conference calls, is the NEW wired USB JPL Commander and is used by professionals to communicate with their customers clearly. It’s true “Plug and Play” with no maintenance or updates required, these are a dream for your IT teams. The commander is an incredibly priced headset for the technology involved, making this probably one of the most competitive USB headsets on the market.
So for those with companies who need headsets, who are brand agnostic and have a budget in mind, both these options are ideal for you.
Conclusion
Headsets on the whole have no real down sides. They improve posture and productivity, whilst the technology creates the best audio environment for professional conversations. Business headsets are one of the best ways for telecommuters to stay productive. They allow workers to speak clearly and, most importantly, hear clearly with minimal interference. Choosing the right business headset is about more than just audio quality – you'll want to make sure it's ergonomic, fast and durable, and long life. For the best business headset, you'll need to decide which features are most important to your organisation, and then find the best business headset for your needs. If you have any other questions or concerns, I am always available to discuss your headset needs and support your inquiries with technical sales advice.
