Wired phone headsets have been in use for decades and the demand for a wired headset, rather than a wireless one, doesn’t seem to be fading. With so many communications devices such as IP phones in the workplace and not all of them supporting a wireless headset option, plug-in phone headsets are still the best solution for some offices and call centres.
Whether you’re looking specifically for a USB headset, RJ11 phone headset or a bottom lead to connect a QD headset we have options for all budgets, meaning a great quality headset can be available to all users.
Premium Level Telephone Headsets
Element TT3-AVANT-B-USB Premium Plus Office / Contact Centre Headset SSP: €99.90 ex VAT Element TT3-AVANT-M-USB Premium Plus Office / Contact Centre Headset SSP: €89.90 ex VAT Element TT3-AVANT-M Premium Plus Office / Contact Centre Headset SSP: €79.90 ex VAT Element TT3-AVANT-B Premium Plus Office / Contact Centre Headset SSP: €89.90 ex VAT
JPL-HAC-1 Professional Office / Contact Centre Headset SSP: €104.90 ex VAT JPL-HAC-2 Professional Office / Contact Centre Headset SSP: €114.90 ex VAT JPL-Connect-1 Professional Office / Contact Centre Headset SSP: €87.90 ex VAT JPL-Connect-2 Professional Office / Contact Centre Headset SSP: €97.90 ex VAT
JPL-611-PM Monaural Professional Office / Contact Centre Headset SSP: €87.90 ex VAT JPL-611-PB Professional Office / Contact Centre Headset SSP: €97.90 ex VAT Business Level Telephone Headsets
Commander-1 v2 Professional Office / Contact Centre Headset SSP: €49.95 ex VAT Commander-2 v2 Professional Office / Contact Centre Headset SSP: €54.95 ex VAT Commander-PM V2 Professional Office / Contact Centre Headset SSP: €36.95 ex VAT Commander-PB V2 Professional Office / Contact Centre Headset SSP: €41.95 ex VAT JPL-501S-USB USB Headsets for Unified Communications SSP: €64.95 ex VAT JPL-502S-USB USB Headsets for Unified Communications SSP: €73.95 ex VAT
JPL-401S-USB USB Headsets for Unified Communications SSP: €64.95 ex VAT JPL-402S-USB USB Headsets for Unified Communications SSP: €72.95 ex VAT JPL-501S-PM Mid Office / Contact Centre Headset SSP: €65.95 ex VAT JPL-502S-PB Mid Office / Contact Centre Headset SSP: €71.95 ex VAT JPL-401S-PM Mid Office / Contact Centre Headset SSP: €54.95 ex VAT JPL-402S-PB Mid Office / Contact Centre Headset SSP: €64.95 ex VAT
JPL-400-PM Mid Office / Contact Centre Headset SSP: €49.95 ex VAT JPL-400-PB Mid Office / Contact Centre Headset SSP: €59.95 ex VAT JPL-400M-USB USB Headset for Unified Communications SSP: €64.95 ex VAT JPL-400B-USB USB Headsets for Unified Communications SSP: €72.95 ex VAT
Commander-2 (F) Professional Office / Contact Centre Headset Commander-1 (F) Professional Office / Contact Centre Headset Value Telephone Headsets
JPL-100M-USB Entry Level Direct Plug-In USB Headset SSP: €34.95 ex VAT JPL-100B-USB Entry Level Direct Plug-In USB Headset SSP: €39.95 ex VAT JPL-100M-RJ11 Entry Level Direct Plug-In Headset SSP: €29.95 ex VAT JPL-100B-RJ11 Entry Level Direct Plug-In Headset SSP: €34.95 ex VAT JPL-100-PM Entry Level / Contact Centre Headset SSP: €29.95 ex VAT JPL-100-PB Entry Level / Contact Centre Headset SSP: €34.95 ex VAT
Telephone & IP Phone Headsets
Regardless of whether you’re looking for a wired telephone headset or an IP phone headset, wired solutions remain a great choice for many businesses. Plug-in phone headsets remain a better value choice than wireless options and thanks to their Plug and Play capability can be in use immediately after removing the headset from the box.
Of course, JPL also stocks a range of wireless headset options if you prefer, but considering a wired telephone headset is a great option for many businesses, whether staff operate from an office or call centre.
Other Headset Types
USB Headsets
Discover Call Centre Headsets
Wired Headsets Manuals and Guides
JPL headsets are very easy to install and use, but we provide here a number of guides that you will find helpful. These provide important safety information as well as operating instructions. For more specific manuals these can be found under specifications on the individual product pages. The following documents are in Adobe PDF format and require Adobe Reader software for viewing. Adobe Reader is available as a free download from the below.
Universal Guide for JPL Wired Headsets #1
For JPL-100-PB, JPL-100-PM with a 12-month warranty
Universal Guide for JPL Wired Headsets #2
ForJPL-611-PB, JPL-611-PM, JPL-400-PB, JPL-400-PM, JPL-402S-PB, JPL-401S-PM,JPL-501S-PM, JPL-612-PB, JPL-612-PM, Commander-PB, Commander-PM, JPL-Connect-1, JPL-Connect-2, JPL-Hac-1, JPL-Hac-2, Element TT3-AVANT-BIN and Element TT3 AVANT-MON with a 24-month warranty
Microsoft Teams Optimised Solutions
The right software like Microsoft Teams can work wonders for a business and when you pair great software with great hardware you get a complete communications solution. JPL designs and manufactures high-quality headset solutions which are compatible with Microsoft Teams to give you a great experience when communicating online. Featuring Plug & Play technology, our Microsoft Teams compatible and optimised solutions mean you can be assured your JPL headset will work as you expect it to, straight out of the box.
Noise Cancelling
Office headsets with noise-cancelling microphones cannot be overrated. From the home office to the largest call centre, headset users are often surrounded by background noise which can easily transfer to the call recipient.
A quality noise-cancelling microphone on a headset reduces the amount of background noise heard and this can be done using a variety of techniques as we’ve highlighted here. JPL telephone headsets do this both actively and passively with windshields and our Surround ShieldTM noise cancellation technology.
Perfect For Busy Offices & Call Centres
Our range of wired headsets is the perfect solution for busy offices and call centres where large numbers of staff are making telephone calls.
Whether your teams are in sales, customer services or communicating with each other using Unified Communications, getting the best-wired headsets will help to improve call clarity and quality.
Flexibility
There are a number of benefits that come with investing in wired headsets. The first is the price point, even the best-wired headsets with microphones generally cost less than their wireless headset counterparts without compromising on audio quality. When you also factor in that wired telephone and PC headsets don’t rely on batteries the advantages are obvious.
The use of a USB-wired headset also provides the option of in-line controls, giving the user easy access to a range of control options such as volume and mute.
The comfort of the wearer is also important for long-duration headset use. Many of our wired headsets are available in monaural and binaural configurations, and all headsets allow you to wear the microphone on either ear for complete flexibility.
Frequently Asked Questions
If you have any questions about our wired headsets or need assistance with your purchase, we’re here to help! Don’t forget to check out our FAQ page for answers to commonly asked questions and helpful tips. Our goal is to provide you with the best possible support and ensure that you’re completely satisfied with your purchase. So if you need any help, please don’t hesitate to reach out to us.
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Take a look at how JPL can help you choose the right product for your platform, desk phone or sector.
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Specifying and securing the right equipment for your business needs can be daunting and the wrong equipment can be costly both now and in the future.
Speak to our team who can guide you through the process and help you to identify the right products for your situation.
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Technical Support and General Enquiries
For help and advice on our products, technical support, or general enquiries you can visit our support pages where you can find ourFAQs,and videos. You can also contact JPL via the form opposite, by live chat, by phone, or by email.
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FAQs
Consumer USB headsets typically do not have options to support connectivity to a business desk phone. Fortunately, there are options to connect existing business-grade USB headsets from brands like Poly and Jabra to desk phones and computers. Some devices enable desk phone only headsets to connect to a computer.
Should I get a wired or wireless headset for work? ›
Generally, a wireless headset is the better option for those who need a pair of headphones on the go, and a wired headset makes more sense for desktop users, and folks who are generally more tethered.
How do I connect my headphones to my office phone? ›
Connecting a Corded Headset to Landline Phone
Find an adapter cable that goes from your corded headset to your phone. 2. The adapter cable connects to your headset and plugs into your phone into the headset jack. This may be on the side of your phone or at the back, depending on the model, and has the headset symbol.
Is there a difference between wired and wireless headsets? ›
Technically, a wired audio connection can still offer better sound quality than a wireless connection since its signal can support a higher bandwidth with less interference. This means that wired connections can transmit high-quality lossless audio without any extra compression.
Can you use a headset with a landline phone? ›
Cordless Phones With Headsets
If you're using a cordless landline phone, you'll be limited to using 2.5mm or 3.5mm wired headsets based on your cordless phone model.
Why do people still use wired headsets? ›
In conclusion, the enduring appeal of wired earphones lies in their reliability, audio quality, universal compatibility, affordability, low latency, and durability.
Which is safer, Bluetooth or wired headset? ›
Not exactly. A safety concern with wireless headphones is exposure to EMF and RF radiation which may be a little higher than with wired headphones. However, the levels of radiation emitted by both wired or wireless headphones are generally considered to be very low and are unlikely to cause any harm to the human body.
What is the difference between wired and 2.4 GHz headset? ›
Wired headsets typically can output a wider range of bass and treble. The Cloud Alpha S can pump out sound at frequencies from 13Hz–27 kHz, and the Cloud Flight will hit you with 15Hz–23kHz when wired, but that range drops to 20Hz–20 kHz over 2.4 GHz wireless.
How to connect headset to VoIP phone? ›
To connect a Bluetooth headset to a VoIP phone, you'll need to ensure that the phone supports Bluetooth. The phone might support Bluetooth natively or it might require a USB Bluetooth dongle. To connect one to a computer, you'll need a USB Bluetooth dongle. Many Bluetooth headsets come with a USB dongle.
How do I connect wired headphones to my phone? ›
Plug your USB-C to 3.5 mm Headphone Jack Adapter into the USB-C port on your device and plug the other end into your headphones.
Check for debris, damage, or loose connections
Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage. Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry.
Are wired headphones becoming obsolete? ›
Like any piece of technology, improvements are endless and companies will be looking to develop the best wireless headphones for their customers. While the demand for wired headphones will remain stable, the demand for wireless headphones will continue growing at a rapid pace (Fig.
Why do pros use wired headsets? ›
Pros: Sound Quality—With a direct line to the audio source, wired headphones are known for their superior sound quality, offering minimal lag and a remarkable audio signal compared to wireless models.
Do you need to charge wired headphones? ›
While they may not provide the convenience of wireless freedom or other cool features, many headphones do come with in-line remote control that enables you to adjust the volume, skip or pause your music and manage calls. You don't need to charge corded headphones, but a broken wire can be a problem.
Can I use a USB headset with a Polycom phone? ›
Polycom phones are compatible with a number of different headset types, including analog, USB, electronic hookswitch (EHS), and Bluetooth headsets.
Can you use a headset with a cell phone? ›
Most mobile phones will have a 2.5mm headset jack on the side or top of the phone to quickly and easily plug a headset into.
Can I use a USB headset with a Cisco phone? ›
Wired and wireless USB headsets are supported.
Can I use headset for phone call? ›
The 7 Best Earbuds & Bluetooth Headsets For Phone Calls - Spring 2024 Reviews. These days, almost every pair of headphones has a built-in microphone and call controls, so it's easier than ever to talk on the phone hands-free wherever you are. However, not all headphone mics are made equal.
